BET24 PROHIBITED PROGRAM POLICY
1. Introduction
Bet24 recognises that people want to become better poker players in order to improve their performance at our tables. There are a number of techniques that can be used to achieve this goal, This policy clarifies what we support and think is acceptable.
Players should note that education and experience are the strongest ways to develop a more successful game. We encourage this, and can recommend worthwhile resources for players interested in improving.
We also recognize that numerous software tools are available that promise to help players improve their game performance. After consultation with many of our players, including professional poker players and top poker industry experts, we have decided to clearly separate these programs into two categories:
1) software tools that provide a fair advantage to a player and are allowed; and
2) software tools that provide an unfair advantage to a player and are prohibited.
We both warn and promise players that we have a strict policy towards the use of prohibited programmes. While there is a zero-tolerance policy in effect towards ?pokerbot? usage, collusion and other forms of cheating, we may at our absolute discretion allow players to continue playing if they stop using a prohibited programme.
We reserve the right to close Accounts, seize funds and ban players from playing on Bet24.com for using prohibited programs or cheating.
We want to keep our games fair for everyone and will take necessary steps to ensure this.
2. Poker Bots
We believe that players who use automated ?poker bot? programmes to make decisions or take actions on their behalf in games are cheating. All players must be comfortable and secure that they are technologically equal in our card room. To ensure this, we have banned the use of these programmes.
To be clear, players are prohibited from operating these programs or allowing these programmes to operate while logged into their accounts. This prohibition includes all games, including tournaments and ring games, for all currencies, including real money and play money.
Only humans are permitted to play on our site. Artificially-intelligent programmes, processes, applications and all other forms of software and hardware - including those commonly referred to as "Poker Bots" or ?Auto Folders?- are prohibited from making game decisions or taking game action on our site, either under their own auspices or under the supervision of a human.
3. Fair Advantage
Through analysis of hand histories, players can learn about patterns, strengths and weaknesses in their game play (and that of their opponents), and determine areas for improvement. We provide comprehensive hand history statistics in our software, but recognise some players want more detail than that.
Programmes that aggregate hand histories to profile a player?s play and that of their opponents ? but only make use of information they collect themselves ? are allowed.
PokerTracker and Texas Calculatem, for example, are programs that provide detailed statistical analysis of hand histories for beneficial review. As well as personal game play analysis, these programmes also compile and profile a player?s opponents? play. This is similar to how a meticulous player might use our ?Player Notes? feature after every hand to compile their own profiles on opponents. As such, these programs are allowed.
Conversely, programs that use shared data collected by other players are not allowed, because they provide an unfair advantage.
PokerEdge and CardAnalyzer, for example, are programs that compile player profiles in a database and then sell subscription access to their systems. These programs allow players to access profile information on players they have never played against, and we believe this provides an unfair advantage. As such, these programs are prohibited.
Many players have contacted our support department to ask about our policies on these programs and we feel it is necessary clarify our position publicly.
We do not allow players to collude, share hole card information or team up against other players. We also prohibit the use of any software program that facilitates the sharing of this information or player profiles.
We currently have sophisticated processes in place to detect and prevent the use of such software. This technology is an extension of our anti-collusion security systems, and is deeply integrated with multiple tiers of our client and server architecture.
Note that we will look on players? computers to see if these programs are running, but we will only be looking for these programs. It is in our collective interest to ensure the safety and integrity of the game and this is part of the security we offer all our players.
4. Acceptable Programs
Acceptable programs include, but are not limited to:
* GameTime+
* Holdem Inspector
* PokerAce Heads Up
* PokerOffice
* PokerTracker
* PokerWeapon
* Texas Calculatem
5. Prohibited Programs
Prohibited programs include, but are not limited to:
* PokerEdge
* PokerProphecy
* PokiBot
* StarSpy
* WinHoldem
6. More Information
If you are considering using a program that is not on this list, please e-mail support with information about the program, including its name and a URL where we can find it. After we review it, we will make a decision about whether or not it is allowed.