BET24 TERMS AND CONDITIONS OF USE
Bet24 reserves the right to change these Terms without notice.
Notification of these Terms constitutes the making of an offer by Bet24 to you.
You accept this offer by opening an Account using Bet24.com.
When such acceptance reaches Bet24 a legally binding agreement subject to these Terms is made between
(1) you, the end user (?you?), and
(2) Bet24 Limited, a Malta company, Tigne place level 2, office 3 Tigne St, Sliema, SLM11, Malta ('Bet24', 'we', 'us', 'our').
Bet24 provides the services on Bet24.com and any other online platform provided by us ('Platforms', ?Bet24.com? ) on which you access our services ('Services') using your Account (defined below).
Bet24
is licensed and regulated by the Government of Malta for purposes of
operating online games. These terms and conditions, together with all
terms, conditions and rules specified on Bet24.com that specifically
relate to and govern any particular event, game, software or
tournament constitute a legally binding document provided in
connection with this agreement shall be in English or there shall be
a properly prepared translation into English and the English
translation shall prevail in the case of any conflict between
them.
Your attention is drawn to our Privacy
Policy
and our Prohibited
Programmes Policy. By accepting these Terms you are also accepting
the terms of these policies.
1.
Conditions of Use of Bet24?s Services
By playing our Games
(defined below), or by opening an Account when you install our
Software and/or by acknowledging that you have read this Agreement
when you register to join, you agree to comply with this Agreement,
and you acknowledge that your failure to comply with this Agreement
may result in disqualification, Account closure, forfeiture of funds
and/or legal action against you, as appropriate and as further
specified in this Agreement. If you have any questions regarding this
Agreement, we encourage you to seek independent legal advice prior to
installing the Software and/or before continuing with the
registration process. You acknowledge that if you accept this
Agreement, Bet24 will start providing you with the benefit of its
Services immediately. As a consequence of this, if you accept this
Agreement when registering for our Services, you will not later be
able to cancel your registration, although you can terminate this
Agreement and close your account under section 22 below.
2.
Eligibility to Use Bet24?s Services
You may only
participate in the Games (defined below) if you are over 18 years of
age (or such other minimum legal age in the jurisdiction where you
are connecting) and it is legal for you to do so according to the
laws that apply in the jurisdiction from where you are connecting.
You understand and accept that Bet24 is unable to provide you with
any legal advice or assurances and that it is your sole
responsibility to ensure that at all times you comply with the laws
that govern you and that you have the complete legal right to play
the Games. Any participation in the Games is at your sole option,
discretion and risk. By playing the Games, you acknowledge that you
do not find the Games or Services to be offensive, objectionable,
unfair, or indecent in any way.
If you are an officer, director,
employee, consultant or agent of Bet24 or one of its group companies,
or suppliers or vendors, you are not permitted to register with Bet24
or to participate directly or indirectly in any of the Games (each an
'Unauthorised Person'). Similarly, relatives of Unauthorised Persons
are not permitted to register with Bet24 or to participate directly
or indirectly in any of the Games. For these purposes, the term
'relative' shall include (but not be limited to) any of a spouse,
partner, parent, child or sibling.
3.
Play Money and Real Money Games.
By registering for the
Services you will be able to access (through our Software or web
client - defined below) both 'play money' games and tournaments
('Play Money Games' or 'Play for Free Games' respectively) and 'real
money' games and tournaments ('Real Money Games' or 'Play for Real
Money Games' respectively), collectively the Bet24 games ('Games').
No purchase is necessary or required to play the Play Money Games,
save in respect to any cost you may incur to access the Services,
charged by your Internet service provider or telecommunications
provider, and you may play the Play Money Games without betting
money. Bet24 reserves the right to suspend, modify, remove and/or
add any Game in its sole discretion with immediate effect and without
notice and Bet24 will not be liable for any such action.
4.
Accounts
To play on the Platforms, you will first need to
download and install our Software or use the web client version and
register with us as an account (an 'Account') holder by choosing a
unique Account name and password and entering other information that
we ask for on our registration form such as (but not limited to) your
first and last name, address, email, gender, birth date and telephone
number. You agree to provide only true, complete and current
information and you further agree to update this information as
necessary to keep it true, complete and current. Our Cashier Player
Registration process will include an opportunity, when you make a
deposit, for you to confirm or amend any details that you have
submitted during the registration process that are incorrect.
5.
Identity and Single Account
The name on your Account must
match your true and legal name and identity and the name on your
Account registration must match the name on the credit card(s) or
other payment accounts used to deposit or receive monies in your
Account. You are prohibited from holding more than one Account. If
you have more than one (1) Account or Accounts in different names,
then you must contact us immediately to have your Accounts managed so
that you only have one (1). If you have lost your Account name or
password, please contact us for a replacement.
6. Rules and
Procedures
You must play the Games pursuant to the generally
accepted game rules set out in the Game Rules section, and the
procedures specifically set out at Bet24.com including any page that
specifically relates to and governs any particular event, game or
tournament.
7. Bet24?s Anti-Cheating Software
We
are committed to detecting and preventing software programs that are
designed to enable artificial intelligence ('AI Software') to play on
our Platforms such as, but not limited to opponent-profiling, player
collusion, cheating software or anything else that we deem enables
you to have an unfair advantage over other players. You acknowledge
that Bet24 will take measures to detect and prevent the use of such
programs and AI Software using methods (including but not limited to
reading the list of currently running programs on a player's
computer) and you agree not to use any AI Software and/or any such
programs. To view frequently asked questions about this topic, go to
our Prohibited
Programmes Policy.
8. Restrictions
on use of Bet24?s Services
8.1
You may use the Services only for purposes expressly permitted by
these Terms and any other rules published on Bet24.com.
8.2
Bet24 reserves the right to close any other real money accounts that
are traced to the same address or computer. In such a situation, any
remaining monies may be cashed out by you. If promotional bonuses
have been deposited into a duplicate account by Bet24, Bet24 reserves
the right to remove any bonuses paid into all linked accounts. If an
amount of money paid into either of the accounts by Bet24 is
outstanding, Bet24 reserves the right to demand that you deposit a
sum into your account equal to the debt owed. This amount shall be
removed by Bet24 in order to settle any outstanding debt.
8.3
Without the express prior written authorization of Bet24, you may
not:
8.3.1
Duplicate any part of Bet24.com or any of the materials contained
therein (except as expressly provided elsewhere in this Agreement);
8.3.2
Create derivative works based on Bet24.com or any of the materials
contained therein;
8.3.3
Use Bet24.com or any of the materials contained therein for any
public display, public performance, sale or rental;
8.3.4
Use, publish or distribute any meta-tags or any other ?hidden text?
using the Bet24?s name or marks;
8.3.5
Circumvent any encryption or other security tools used anywhere on
Bet24.com (including the theft of nick names/user names and passwords
or using another person?s nick name/user name and password in order
to gain access to a restricted area of the Bet24);
8.3.6
Use any data mining, bots, or similar data gathering and extraction
tools on Bet24.com;
8.3.7
Use any device, software or routine to bypass any operational element
or to interfere, or attempt to interfere, with the proper working of
Bet24.com, server or activities conducted therein;
8.3.8
Take any action that imposes an unreasonable or disproportionately
large load on Bet24.com or its network infrastructure;
8.3.9
Decompile, reverse engineer, modify or disassemble any of the
software aspect of the materials contained on Bet24 except and only
to the extent permitted by applicable law;
8.3.10
Harass or ?stalk? any user or member of Bet24;
8.3.11
Collect or store any information regarding any other user or member
of Bet24, except as specifically provided by the normal operations of
the Bet24 and its programming and to the extent permitted by the
Prohibited Program Policy;
8.3.12
Transmit, distribute, post or submit any information concerning any
other person, member or entity, including without limitation,
personal contact information or credit, debit, calling card or
account numbers;
8.3.13
Use Bet24 in connection with the distribution of unsolicited
commercial email or advertisements;
8.3.14
Assist or aid any third party in doing any of the foregoing.
8.4 You agree to cooperate with the Bet24 in causing any unauthorized use to cease immediately.
9.
Intellectual Property
The terms Bet24, Bet24 Poker Room,
Nordic Poker King and any other marks used by Bet24 are the trade
marks, service marks and/or trade names of Bet24 or one of its group
Companies or its licensors. Further, all other material used by
Bet24, including but not limited to the Software, images, pictures,
graphics, photographs, animations, videos, music, audio, text (and
any intellectual property rights in and to any of the same) belong to
Bet24 or one of its group companies and/or our licensors and is
protected by copyright and/or other intellectual property rights. You
obtain no rights in such copyright material or trade or service marks
and must not use them without Bet24's written permission.
10.
Software.
You may install and use the computer programs we
make available from the Platform ('Software') on a hard disk or other
storage device and make backup copies of the Software, provided that
such use and backup copying is only for your own personal use for
participating in the Games in accordance with this Agreement, and
further, that such installation and use is made through a computer of
which you are the primary user. The Software's structure,
organisation and code are the valuable trade secrets of Bet24 and/or
its group Companies and/or its licensors. You obtain no rights to the
Software except to use it in accordance with this Agreement. Save as
expressly permitted by law, you are strictly prohibited from, and
agree not to modify, adapt, translate, reverse engineer, decompile,
disassemble or otherwise attempt to discover the source code of the
Software or any part of it or to create, publish or distribute
derivative works from the Software. You agree that the Software will
not be shipped, transferred or exported into any country or used in
any manner prohibited by any applicable laws, restrictions or
regulations.
11. Shared Games, Table and Database Platform.
Bet24 reserves the right, but is not obliged, to run and
utilise a shared table, server and database platform or system
('Shared Game/Table Platform') that enables players from Bet24 sites
to play with players coming into the games, tables and tournaments
from other websites and brands operating on the same Shared
Game/Table Platform. In the event that a Shared Game/Table Platform
is used, you agree that you may be pooled into these common
game/tables, at Bet24's sole discretion, and that to the extent that
you breach the terms and conditions of one site or brand that
operates on the Shared Game/Table Platform, Bet24 may have you
blocked, in part or full, from the entire system so that you may not
play through any site or brand using or on the Shared Game/Table
Platform. Without limitation to the restriction on having multiple
accounts with Bet24 in section 5, Bet24 may require that you only
have one account on the Shared Game/Table Platform if the same is
used.
12. Play Money and Real Money Account Funding
'Play
money' funds have no value in and are kept separate from 'real money'
funds. They are not transferable to a 'real money' account nor are
they redeemable for any currency. To play the Real Money Games, you
will be required to pay funds into your Account by any of the methods
specified from time to time by Bet24. Such funds will be deposited
into your Account upon actual receipt of funds by Bet24 and/or its
agents. Minimum and maximum limits may be applied to the payments
into your Account, depending upon your history with Bet24, the method
of deposit, and other factors as determined solely by Bet24. Bet24
is not a bank and funds are not insured by any government agency. All
payments to and from your Account must be paid in the currencies
available on the Services from time to time and shall not bear
interest and all payments into your Account must be from a payment
source on which you are the named account holder.
13.
Electronic Service Provider
In order to play the Real Money
Games, you will be required to send money to and receive money from
us. Bet24 may use third party electronic payment processors and/or
financial institutions ('ESPs') to process such financial
transactions. You irrevocably authorise us, as necessary, to instruct
such ESPs to handle Account deposits and withdrawals from your
Account and you irrevocably agree that Bet24 may give such
instructions on your behalf in accordance with your requests as
submitted using the relevant feature on our website. You agree to be
bound by the terms and conditions of use of each applicable ESP, in
the event or conflict between this Agreement and the ESP's terms and
conditions then this Agreement shall prevail.
14. Links
and linking
Some
websites which are linked to the Bet24.com are owned and operated by
third parties. Because Bet24 has no control over such websites and
resources, you acknowledge and agree that Bet24 is not responsible or
liable for the availability of such external websites or resources,
and does not screen or endorse them, and is not responsible or liable
for any content, advertising, services, products, or other materials
on or available from such websites or resources. You acknowledge and
agree that Bet24 shall not be responsible or liable, directly or
indirectly, for any damage or loss caused or alleged to be caused by
or in connection with use of or reliance on any such third-party
content, goods or services available on or through any such website
or resource. If you decide to access any such third party website,
you do so entirely at your own risk and subject to any terms of
service and privacy policies posted therein. You further acknowledge
that use of any website controlled, owned or operated by third
parties is governed by the terms of service of use for those
websites, and not by these Terms. You further agree to hold Bet24
harmless from any and all damages and liability that may result from
the use of links that may appear on Bet24. Bet24 reserves the right
to terminate any link or linking program at anytime.
15.
Cashing Out
Your account balance is the amount of real money
held in your Account to access the Real Money Games, plus or minus
any accrued winnings or losses from playing the Games, less any rakes
or entry fees, and less any amounts previously withdrawn by you or
amounts forfeited or reclaimed by Bet24 due to any known or suspected
fraud or due to deposits or other transactions rejected or cancelled
by your bank or any relevant third party bank (whether as a result of
insufficient funds, charge-backs or otherwise), any Inactive Account
Fees (see section 16 below) or any sums that are otherwise deductible
or forfeited under this Agreement ('Account Balance'). Acceptance of
cash out requests is subject to any deposit method restriction, bonus
restrictions and Security Reviews (as set out below) and any other
terms of this Agreement. All amounts you withdraw are subject to the
transaction limits and any processing fees for certain withdrawal
methods that we notify you of before cashing out. Further, Bet24 may
report and withhold any amount from winnings in order to comply with
any applicable law. All national and local taxes due in connection
with any winnings awarded to you are your sole liability. Account
Balances cannot be transferred, substituted or redeemed for any other
prize. Payment of funds that you withdraw shall be made by cheque,
wire, credit card and/or any other manner that Bet24 selects in its
sole discretion, although we will try to accommodate your preferences
as indicated by you when you register. Payments will be made as soon
as reasonably possible, although there may be delays due to any
Security Review (see section 20 below) undertaken by Bet24 and save
where Bet24 holds any such payments in accordance with this
Agreement.
16. Inactive Accounts
Regarding the
Platform, if you do not access your Account by 'logging on' to your
Account using your Account name and password and (i) place a cash
wager, or (ii) enter a tournament with a cash entry fee, or (iii)
play a raked hand, for any period of 180 days, then after those 180
days (the '180-day grace period') your Account (and any related
account with any ESP) will be deemed 'Inactive'.
If your Account
becomes Inactive, then Bet24 is entitled to charge you an
administrative fee (the 'Inactive Account Fee'). Bet24 will deduct
an amount up to the Inactive Account Fee amount from your Account
Balance on the day following the end of the 180-day grace period and
then every thirty (30) days thereafter.
17. Abusive or
Offensive Language
Abusive or offensive language will not be
tolerated on the chat boards, Games, or otherwise by you on Bet24
sites or with Bet24 staff. Any violation of this policy will result
in a suspension of playing privileges or such other action as may be
reasonably required by Bet24 to ensure compliance. In addition, you
are not entitled to make untrue and/or malicious and/or damaging
comments with regard to Bet24's operation in any media or forum.
18.
Disclosure of Account Details
You agree to keep your Account
name and password secret and confidential and not to allow any third
party whatsoever to use it. If you intentionally or unintentionally,
directly or indirectly, disclose your Account name and password to
another person, and such disclosure results in a third party
participating in the Games using your Account name and password, such
participation may be held valid, and you will not be refunded any
resulting losses at the Platform, regardless of whether or not the
third party had your consent. Bet24 shall not be required to maintain
Account names or passwords although if you have lost your Account
name or password, please contact us for a replacement. If you
misplace, forget, or lose your account name or password because of
anything other than Bet24's error, Bet24 shall not be liable.
19.
Fraudulent Activities
Bet24 has a zero tolerance policy
towards inappropriate play and fraudulent activity. If, in Bet24's
sole determination, you are found to have cheated or attempted to
defraud Bet24 or any other user of any of the Games in any way
including but not limited to game manipulation or payment fraud, or
if Bet24 suspects you of fraudulent payment, including use of stolen
credit cards, or any other fraudulent activity (including any
chargeback or other reversal of a payment) or prohibited transaction
(including money laundering), Bet24 reserves the right to suspend
and/or close your Account and to share this information (together
with your identity) with other online gaming sites, banks, credit
card companies, and appropriate agencies. You must inform us as soon
as you become aware of any errors with respect to your account or any
calculations with respect to any bet or wager you have placed. In the
event of any system failure or game error (a divergence from the
normal functioning of the game logic for whatever reason) that
results in an error in any odds calculation, charges, fees, rake,
bonuses or payout (?System Error?) Bet24 will seek to place all
parties in the position they were in before the error occurred.
Bet24 reserves the right to declare null and void any wagers or bets
that were the subject of such System Error and to take any money from
your account relating to these bets or wagers or, if there are
insufficient funds in your account, demand that you pay us the
relevant outstanding amount relating to these bets or wagers. In all
circumstances whereby Bet24 (in its sole discretion) determines a
System Error has been used to gain an unfair advantage, Bet24
reserves the right to consider this activity to be subject to Section
21 (Forfeiture and Account Closure) of these Terms and Conditions of
Use.
20.
Security Review
To maintain a high level of security and
integrity in the system, Bet24 reserves the right to conduct a
security review at any time to validate your identity, age, the
registration data provided by you, to verify your playing of the
Games and your financial transactions for potential breach of this
Agreement and of applicable law. As such, you authorize us and our
agents to make any inquiries of you and for us to use and disclose to
any third party we consider necessary to validate the information you
provide to us or should provide to us in accordance with this
Agreement, including but not limited to, ordering a credit report
and/or otherwise verifying the information against third party
databases. In addition, to facilitate these security reviews, you
agree to provide such information or documentation as Bet24, in its
unfettered discretion, may request.
21. Forfeiture
21.1
Bet24 reserves the right, in its unfettered discretion and in
relation to your account, any related ESP account, any accounts you
may have with other sites and/or casinos and/or services owned or
operated by or on behalf of Bet24 and any services that share the
shared game/table platform, to withhold your account balance, suspend
your account, and recover any pay-outs, bonuses and winnings if:
(i)
You are in breach of any term of this Agreement;
(ii) Bet24 should
become aware that you have played at any other online gaming site or
services and are suspected of fraud, collusion (including in relation
to charge-backs) or unlawful or improper activity;
(iii) You have
'charged back' or denied any of the purchases or deposits that you
made to your Account;
(iv) If you become bankrupt or analogous
proceedings occur anywhere in the world.
21.2 If, after a Security
Review (see section 20 above) has been performed, you have
either:
(i) Been found not to have been in compliance with this
Agreement; or
(ii) Not provided responses satisfactory to Bet24 in
its sole discretion within any reasonable timeframe specified in a
security review request or (where none has been specified 30 days
from the sending or making of the request); then any withheld Account
balances will be deemed forfeited and your Account closed.
22.
Termination
You are entitled to close your Account and
terminate this Agreement at any time by sending an email or
telephoning Bet24 and we will respond within a reasonable time
provided that you continue to assume responsibility for all activity
on your Account until such closure has been acknowledged and effected
by us. Bet24 is entitled to terminate this agreement immediately on
notice (or attempted notice) to you at the email address you have
provided Bet24. Where Bet24 has terminated as a result of a failed
Security Review, any Account Balances in your Account are
non-refundable and deemed forfeited.
23. Indemnity
You agree to hold Bet24, its employees, officers, directors, licensees, licensors, affiliates, and subsidiaries harmless and further agree to fully indemnify them from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of your breach of this Agreement.
24. Limitations and Exclusions
24.1
Your access to Bet24 sites, download of the Software and
participation in the Games is at your sole option, discretion and
risk. Bet24 shall not be liable for computer malfunctions or attempts
by you to participate in the game by methods, means or ways not
intended by Bet24.
24.2 The services, online sites, Games and the
Software are provided to you without warranty of any kind, either
express or implied (whether by law, statute or otherwise), including
but not limited to, implied warranties and conditions of
merchantability, satisfactory quality, fitness for a particular
purpose, or non-infringement of applicable laws and regulations.
Bet24 does not warrant the functions contained in the services, the
games or the software will meet your requirements, nor that their
operations will be uninterrupted or error free.
24.3 The entire
risk as to the use quality and performance of the Services, the Games
and the Software by you lies with you.
24.4 Bet24's maximum
liability to you or any third party arising out of this Agreement or
your use of the Services, the Games or the Software, whether for
breach of contract, tort (including negligence) or otherwise, will be
limited to the amount, if any, you have paid in rakes and fees in
relation to your account in the previous 12 months.
24.5 Bet24
will not be liable for any direct, indirect, punitive, special,
incidental or consequential damages, losses, costs and expenses in
connection with or arising out of this Agreement or your use of the
Services, the Games, or the Software, however they arise, whether for
breach of contract, tort (including negligence) or otherwise, even if
Bet24 received prior notice of the possibility of such damage.
24.6
In no event shall Bet24 be liable for any malfunctions of the
software, bugs or viruses resulting in lost data or any other damage
to your computer equipment or software. Further, Bet24 is not
required to provide redundant or backup network and/or systems.
24.7
To the extent that Bet24 may not, as a matter of law, disclaim any
liability or exclude any implied warranty or condition, the scope and
duration of such warranty or liability shall be the minimum permitted
under applicable law.
24.8
Nothing in this agreement will operate so as to exclude any liability
Bet24 may have in respect of fraud or death or personal injury caused
by Bet24's negligence.
25. Disputes
You fully
accept and agree that random number generator ("RNG")
software will determine the shuffling and dealing of cards and other
randomly generated events required in the Games. If there is a
discrepancy between the result showing on the Software (as installed
and operated on your hardware) and our server, the result showing on
our server shall govern the result of the Game. Moreover, you
understand and agree that (without prejudice to your other rights and
remedies) Bet24 records shall be the final authority in determining
the terms of your participation in the Games, the activity resulting
there from and the circumstances in which they occurred.
26.
Notices
If you have any dispute with regard to any outcome in
the Games or any other activity, you must submit your complaint to
Bet24 in writing within fourteen (14) days of the incident by e-mail
to complaints@Bet24.com.
You may also submit notices to us in writing at: Bet24
Complaints, Tigne place level 2, office 3 Tigne St, Sliema, SLM11,
Malta. Any notice we give to you (save as otherwise set out herein)
will be sent to the email address that you provided when you
registered your Account. It is your responsibility to give us notice
of any changes to this address and regularly check your email account
for emails from Bet24.
27. Governing Law
This
Agreement shall be governed by and construed in accordance with the
laws of Malta without giving effect to conflicts of law principles.
You irrevocably agree to submit, for the benefit of Bet24, to the
exclusive jurisdiction of the courts of Malta for settlement of any
disputes or matters arising out of or concerning this Agreement or
its enforceability. If any part of this Agreement is found to be
invalid, illegal or unenforceable in any respect, it will not affect
the validity of the remainder of the Agreement, which shall remain
valid and enforceable according to its terms.
28.
Assignment
We reserve the right to transfer, assign,
sub-license or pledge this Agreement, in whole or in part, to any
person without notice and you will be deemed to consent to such
assignment. You may not assign, sublicense or otherwise transfer in
any manner whatsoever any of your rights or obligations under this
Agreement.
29. Third Party Rights
Except insofar as
this Agreement expressly provides that a third party may in their own
right enforce a term of this Agreement, a person who is not a party
to this Agreement has no right under local law or statute to rely
upon or enforce any term of this Agreement but this does not affect
any right or remedy of a third party that exists or is available
other than under local law or statute.
30. Entire
Agreement
You fully understand and agree to be bound by this
Agreement and as modified and/or amended by Bet24 from time to time.
Bet24 may amend this Agreement at any time by publishing the modified
Agreement on the relevant page of the Platforms or any place through
which you access the Services. Any such modification will take effect
immediately upon notification and in any event within 30 days of
publication. If any modification is unacceptable to you, your only
recourse is to terminate this Agreement. Your continued use of the
Software following notification or as the case may be such 30 day
period will be deemed binding acceptance of the modification. It is
your sole responsibility to review this Agreement and amendments
hereto each time you play. This Agreement and the documents referred
to herein represent the complete and final agreement between you and
Bet24 in relation to this agreement and supersedes any and all prior
agreements between you and Bet24.
Please print this page
and store it for your future reference.
Please also print and store all transaction receipts and Game rules applicable to your use of Bet24?s Services.